AppExchange = Future Growth
Salesforce.com recently announced the acquisition of its 10,000th European customer as well as a 70% increase in new customers over the first quarter of 2008. Chief Strategy Officer Bruce Francis credited the speed of cloud-based implementation as a prime factor in its growth. Speaking from the European Cloudforce Conference, Francis further also cited global recession as a reason for Salesforce’s success, adding "The economic crisis has caused many CIOs to look at alternative computing models.”
Six tips to surviving CRM design hell...
Having spent the past six weeks in CRM design hell, I thought I’d share some tips on surviving the process while it was freshly seared on my memory. Trust me, CRM design work, rather like a prolonged course of dental treatment, isn’t the most fun way to spend your time. For those of you who haven’t been through CRM design before, it’s probably appropriate to first explain what it is: CRM design is where, having selected the CRM technology you wish to implement, you sit with your chosen vendor, and work out how your CRM requirements will be delivered in the new software.
Search Success with Google AdWords
The Salesforce for Google AdWords hands-on lab was one of the most impacted sessions of Dreamforce 2007. Unlike many of the track sessions which will be posted to YouTube and/or Google Video this week, a hands-on lab doesn't lend itself well to an...
Read more about Search Success with Google AdWords...TweetShrink Shrinks Tweets (Duh!) to 140 Character
Shave off those pesky extra characters and shrink your tweet down to 140 characters or less. Tight integration with TweetDeck makes it simple to...
Read more about TweetShrink Shrinks Tweets (Duh!) to 140 Characters...Google SocialGraph API
The Social Graph API makes information about the public connections between people on the Web easily available and useful for developers. Developers can query this public information to offer their users dramatically streamlined “add friends”...
Read more about Google SocialGraph API...Avoiding the Hidden Costs of Cloud Computing
George Lawton recently provided a post describing how "as with SOA, some development costs obscured by cloud computing." He extensively quotes iTKO’s John Michelsen and this is greatly appreciated. George writes that while cloud computing holds...
Read more about Avoiding the Hidden Costs of Cloud Computing ...Use of Mashups in the US Government
Federal Computer Week (FCW.com) recently published an interesting piece written by John Moore about the use of APIs and development of mashups for use by government managers. Titled "Getting on the same page", the 1200+ word article cites the...
Read more about Use of Mashups in the US Government...How Do I Say that Word In Different Languages
Go to Google Suggest or Yahoo! Answers and you'll find tons of people asking queries like 'how to say [insert word here] in multiple languages.' People want to know how to say Sorry, Hello, Love, Grandma and even the color Green in different...
Read more about How Do I Say that Word In Different Languages...
